Book Appointment 
Meet the Staff of
Osborne Jewelers
Ken & Joanne Osborne
In 1990, husband-and-wife duo Ken and Joanne Osborne opened the doors to their first jewelry store. Originally known as Maryvale Jewelers, the store was located at Indian School Road and 51st Avenue. In 1996, they opened their second location in Goodyear as Osborne Jewelers. In 2015, Ken and Joanne built the building you see today, located on McDowell Road and Pebble Creek Parkway. For more than 35 years, Osborne Jewelers has built their business on a foundation of expertise and integrity. Their success would not be possible without their incredible clients (both longtime and new) who have trusted them with their jewelry and their most meaningful moments throughout the years.
Ken’s passion for jewelry began at just 14 years old, when he started helping his brother in his jewelry store in Alabama. After high school, he continued his education at the Gemological Institute of America, where he became Arizona’s youngest gemologist. From his early days as an apprentice to becoming a Master Jeweler and Graduate Gemologist, Ken has dedicated his career to mastering his craft. Today, he is known throughout Arizona for his expertise in jewelry design, repair, and appraisals. His expertise and attention to detail are reflected in every piece that passes through his hands. Ken’s passion goes beyond the jewelry-every client he works with is met with his kind nature and genuine ambition to ensure that they leave the store feeling satisfied with the jewelry they purchase, repaired or custom made. He understands that jewelry is more than just something beautiful- it carries special memories and moments that can never be replaced, but he will always do his best to create something that represents all that it symbolizes.
Along with being the CFO and Co-owner of Osborne Jewelers, Joanne is invested in people and the community in many different ways. She believes in, “being a leader in your industry, your community and in the areas that move your heart and soul.” Her community is her motivation. She followed her own advice and served the public; 11 years on the Goodyear City Council and four years as an Arizona State Legislator. She served her industry nationally as a board member for the Independent Jewelers Organization and for over a decade mentored teenagers for her Arizona Teen Leadership Academy. Joanne serves as the president of the Maricopa County Board of Health, the Abrazo Hospital board, Alice Cooper’s Solid Rock Teen Centers, Daughters of the American Revolution and many others. Earlier this year, Joanne was honored as one of Arizona’s Most Influential Women, recognizing her continued leadership and impact throughout the state.
Osborne Jewelers offers fine jewelry, jewelry repair, custom jewelry, jewelry appraisals and more! The entire Osborne Jewelers staff genuinely cares about you and the pieces you trust them with. Every member of their team is committed to serving every customer with integrity, kindness, and expert knowledge. Osborne Jewelers always has professional jewelers onsite, which means your jewelry is cared for by experienced hands every step of the way.
So come visit Osborne Jewelers and experience the difference a family-owned business can make.
Brennan
Brennan has been in the jewelry industry for just over seven years now, but has been with Osbornes for his whole life. Brennan has many titles here at the store from Store Manager to making sure jobs and custom jewelry are done correctly to CAD designing and hand picking diamonds and gemstones for our customers.
Crystal
Crystal has been with Osborne's since the Fall of 2005, and is an Accredited Jeweler Professional and Pearl, Colored Stone & Diamond graduate from G.I.A. She is currently on her way to becoming a Graduate Gemologist and is constantly enhancing her custom design skills. Not only is she Joanne's and Ken's assistant, but she is an expert in helping anyone find the perfect gift.
Gina
Gina has been with Osborne jewelers since the summer of 2017. She is a native of the Chicagoland area and relocated to Arizona in 2016. Gina has been in the Jewelry business since 2003 and is taking GIA classes and working towards her Applied Jewelry Professional diploma. She finds joy in helping customers find that perfect piece of jewelry.
Blaz
Blaz is an Arizona native, and he's been with Osborne Jewelers for a total of 4 years and has 13 years of years of sales experience. He has recently been learning how to hand and laser engrave here at Osborne Jewelers.
Lynn
Lynn has been in customer service since 2017 and sales since 2018. Born and raised in Arizona, Lynn has been a digital artist since she was 12 years old. She enjoys being creative in her day-to-day life. She is our marketing expert and online salesperson. We're delighted to have her, as she says, "I love to help customers and to make their experience at Osborne Jewelers the best as possible!" and we know she will.
Melissa
Melissa has been a dedicated member of our jewelry team for the past three years, bringing a strong background in customer service since 2019. She has a passion for helping customers feel confident and informed when choosing pieces that celebrate life's most meaningful moments. Whether you are looking for the perfect gift, exploring custom options, or need guidance with jewelry care, Melissa is always ready to answer your questions with patience, knowledge, and enthusiasm.
Anthony
Anthony is a United States Marine Corps Veteran. He has been working for Osborne Jewelers for about 3 years now and he loves what he does. Currently, he is studying at the Gemological Institute of America to become a Gemologist and also looking to master the latest tool, a Fiber Laser Engraver. Please feel free to come in anytime and ask for him with any questions you may have about diamonds, modern jewelry trends or the capabilities of our Laser Engraver!
Joshua
Josh has been with Osborne Jewelers since 2018. He has over ten years of customer service experience and over four years of jewelry sales experience. He combines his experience and love for art to help him select the best pieces for his customers.
Auburn
Auburn is the youngest of the Osborne children. Growing up in the store she got put to work right away from cleaning the glass on the cases to wrapping gift boxes during the holiday season. She spent a majority of her time in the shop watching the jewelers work their magic and reading Dr. Seuss aloud to anyone who would listen. Auburn is now an Equine Massage Therapist and PEMF practitioner, and the proud owner of her own small business EquiStrength. When she’s not traveling the state working on horses and other livestock, she is here with us assisting customers in making their dream piece come to life.
Asanti
Asanti has been in customer service since 2015 and sales since 2017. He takes care of all of a client's jewelry needs throughout the day and continues working at night at a group home for people with disabilities and autism. Do not have any hesitation to ask him for help with any jewelry needs. He likes to say, "I like to treat people the same way I'd like to be treated if I needed help." Asanti strives to assist clients with any of their needs in a hospitable manner.
Sydney
Sydney joined the Osborne team in the fall of 2024, bringing her passion for customer service to the store. As an Arizona native, Sydney delights in creating custom jewelry designs, taking in repairs, and helping customers with any of their jewelry needs in store. Her dedication ensures every customer leaves with a smile.
Holiday
Holiday was drawn to jewelry at the age of 15. The fire that pushes her to grow creatively has never burned out. She repairs your treasures and dearly loved jewelry on the jeweler's bench here at Osborne Jewelers. Holiday is taking jewelry related classes in her spare time to further her knowledge and education in the field.
Hugo
Hugo has been with Osborne Jewelers since 2017. His experience came from working in a watch factory. He fixes most walk-in customers watches on the spot doing batteries, link adjustments and pins. He can refinish a watch and make it look new and refabricate crystals on watches if the company can't provide them. He loves doing replacement movements on quartz watches too. Hugo brings his expertise and quick customer service to our customers.
Alberto
Alberto has been Osborne’s watch repairman since 2015. He has over 33 years of experience with many high end watches including Rolex, Omega and Tag Heuer brands..
Janine
Nerses
Carlos
