"Like shopping with a family jeweler"
Wednesday, January 30, 2019
Brannon reset two family heirloom stones in very short order, considering he didn’t have the ring mount in stock. He found it at a jewelry show, waited a day until the show was over, then he got it back to the store, reset the stone and delivered it in time for us to fly back to Florida. Outstanding service! We love these people!!
Posted: 01/30/2019 16:55:39
"Exceptional people and service"
Wednesday, December 26, 2018
I visited the store on December 15th and met with Crystal. I explained that I wanted to have a ring made where I could put my 2 dogs ashes in. Crystal explained what they could offer and when it would be ready. I agreed and the process was put in motion, with the ring being available the week of January 7th. Crystal called me on December 22nd and told me the ring was almost ready and that I could come in to inspect prior to putting the ashes in. I received my ring on December 24th and couldn't be more satisfied or happy with the way the ring turned out.
Posted: 12/26/2018 10:02:21
Saturday, December 15, 2018
I had a special order that I picked up on Saturday Dec 15. Although it cost less than 500 dollars I think it should of been given to me in Something besides the one inch plastic bag that the order came in.i have gotten orders before and they were always given to me in a gift bag. Disappointed on this purchase.
Posted: 12/15/2018 13:25:36
Friday, November 09, 2018
They Notice I recently purchased additional band to my wife’s wedding ring and completely cleaned The whole thing while sizing and soldering,,decided to charge me nothing!
Posted: 11/09/2018 13:55:06
Saturday, September 15, 2018
My husband wanted to upgrade my engagement ring in time for our eighteen year anniversary. We went in for first time and had such a great experience,people weren’t pushy at all. They had to size my ring and do prong work and other stuff to accommodate a larger diamond. When I received it, I was amazed at how gorgeous the ring looked and how flawless the work looked. It was one of the most beautiful rings I’d ever laid eyes on, it was my ring but so much better. Thank you!
Posted: 09/15/2018 19:08:43
"Fantastic Experience/Excellent Customer Service"
Sunday, April 15, 2018
I recently had some engraving done on a firearm. From the moment I first called to ask if this was something they would do until I picked it up, I can’t begin to tell you how impressed I am. The professionalism I found in everyone I spoke with to the outstanding customer service I received is something I’ve never experienced before. This was somewhat of an unusual request and I only had a general idea of what I wanted. Kenneth listened to me and then told me what he had in mind. He did a fantastic job! I absolutely could not be happier with the work he did and how it turned out.
Thank you again Kenneth and to everyone else at Osborne Jewelers for making this a wonderful experience
Posted: 04/15/2018 10:08:13
Monday, March 26, 2018
I had an expensive watch that was not working properly. I took it to Osborne for evaluation. The repair estimate was more than I could afford being retired and on a fixed income. Our customer representative conferred with the owner. I received a lovely new watch similar to the one I had and a nice check since the jeweler bought my watch. Win Win. I will return!
Posted: 03/26/2018 13:46:38
Tuesday, January 23, 2018
I went there to get a bracelet watch repaired. While I waited for the repair, I walked around the store and looked at their merchandise. They seemed to have a lot of beautiful, unique jewelry. The people that work there were very courteous and friendly. I would highly recommend this jewelry store to everyone!
Posted: 01/23/2018 17:38:58
"Knowledgeable and Professional"
Wednesday, January 10, 2018
Worked with Sharon and we had a great time picking out my wife's birthday creation. Really enjoyed the wonderful atmosphere at Osborne Jewelers'.
Posted: 01/10/2018 11:48:44
"Very knowledgeable and helpful"
Monday, December 18, 2017
I stopped in with questions about 3 pieces of jewelry that were not purchased there, family pieces that I own. It is The week before Christmas, even though they were very busy, they took the time to look at my jewelry and answer all my questions. I’m not use to such good customer service these days. Keep up the good work.
Posted: 12/18/2017 11:04:55
"Great Staff Always helpful and professional"
Thursday, August 31, 2017
Posted: 08/31/2017 12:16:38
Thursday, August 17, 2017
Today was the first time in.Had several watches that needed to be looked at. Sheri was so pleasant and helpful. She took time explaining all my options and I really felt that this place cares about their customers. Would highly recommend !!!
Posted: 08/17/2017 12:55:48
"Quality, integrity, and best jeweler in Phoenix!"
Friday, July 21, 2017
Brennan is an amazing, talented young man.
Above and beyond the norm!
Thank You for your help with a broken clasp!
Posted: 07/21/2017 22:32:21
"Attention To Detail"
Saturday, June 03, 2017
These are the people to help design and create beautiful custom jewelry.
Our experience with them on updating an old ring with a new stone that we provided was awesome.
We keep them in mind whenever we or anyone we know needs a great gift or repair work done.
Posted: 06/03/2017 09:55:36
"Our Customers are Amazing!"
Tuesday, February 05, 2013
To Ken and everyone at Osborne Jewelers,
Your attention to detail and integrity in business is truly amazing and a blessing. May you prosper and flourish in every way, personally as well as in all of your future business endeavors!
...You really made a difference!
Thank you for making our 30th Anniversary such a special day!
-Greg and Sherry Corban
Posted: 02/05/2013 08:45:06 PM
"Excellent Job Reworking A Ring"
Monday, February 04, 2013
They did an excellent job reworking a ring that has been in our family for many years.
They have done a lot of work for us and we have never been disappointed!
R.S - Litchfield Park, AZ
Posted: 02/04/2013 09:16:25 PM
"Your Sponsoship Makes Local Charity Events A Success"
Thursday, April 26, 2012
On April 7, 2012, The Pet Companions Club of PebbleCreek held its 16th Annual Pooch Parade Fundraiser with a significant portion of the net receipts to go to an organization called “Soldier’s Best Friend”.
Sixty-one individuals, area organizations, and businesses stepped forward to sponsor this event by donating raffle prizes or making cash donations. PebbleCreek residents also generously supported this event by their participation in this event. As a result, $1628 was raised to support “Soldier’s Best Friend” and our animal rescue efforts here in PebbleCreek.
I would like to thank you for your generous donation of a gift basket.
Your sponsorship along with that of other area businesses, organizations and individuals is what makes charity events like this a success.
James E. Ellison
Posted: 04/26/2012 09:22:57 PM
"Thank you, Thank you!"
Saturday, April 21, 2012
I cannot begin to adequately thank you and express my sincere appreciation for all you’ve done to redesign my rings.
From the initial consult to the beautifully completed work, I couldn’t be more happy and content with how they all turned out.
I’m so proud of them and wear them proudly. Thank you, Thank you!
Posted: 04/21/2012 09:28:04 PM
"Thank You For Your Generosity and Support"
Monday, December 12, 2011
Homeless Youth Connection would like to thank you for your generosity and support. Because of you, HYC is able to continue to provide for the needs of a number of young people in the West Valley that would otherwise go without.
Without your support, many of our homeless youth would be without the most basic of needs: food, clothing, school supplies and hygiene products. Many would also be without hope. Again, HYC thanks you for your generous donation to Homeless Youth Connection.
We couldn’t do it without you!
Posted: 12/12/2011 09:21:52 PM
"Your gift basket was a very generous donation."
Saturday, October 15, 2011
Now that we have completed our 3rd annual invitational tournament, we were delighted with its success. Your participation contributed to that success and we want to thank you. We hosted 59 guests from 9 clubs along with 101 members and heard many positive comments.
Your sponsorship helped to provide us with the money needed to award performance prizes as well as raffle and door prizes. Your gift basket was a very generous donation.
We have enclosed a picture of your sponsor sign as displayed at the hall. When we have our 4th annual tournament next year, we hope you’re able to support us again.
Pebble Creek Lady Anne- Hole Golf
Posted: 10/15/2011 09:19:34 PM
"Osborne Jewelers is now my jewelers of choice"
Tuesday, August 02, 2011
In the past I have had a few items repaired by your jeweler and have been pleased. Last week I brought a gold bracelet in for repair. It was my thought that the bracelet would need a safety latch. The salesgirl spoke to the jeweler and on the spot the jeweler repaired the bracelet with a tension control adjustment. The salesgirl asked if I would like to have the bracelet cleaned and I replied “yes”.
Osborne Jewelers is now my jewelers of choice. This adjustment to the tension control took less than ten minutes. The bracelet was cleaned and returned to me. No charge for the repair or cleaning. I was expecting a charge for a safety latch, time for service. A safety latch would have taken away from the lines of the bracelet. Thank you for your honesty and professionalism.
Posted: 08/02/2011 09:18:11 PM
Monday, March 22, 2010
The only thing I regret about receiving our rings and appraisals last Saturday afternoon was that you weren’t there to see Pamela’s eyes well up with joy as I slid her new diamond ring onto her finger.
Too many times, I’d wager, you have to field the complaints of those customers whose expectations have not been satisfied. And I’d also venture that too few times you get to experience the emotional highs that your craftsmanship prompts in others.
Not so this time. Hence, with apologies for not being able to take delivery of our rings from you personally, this letter becomes feeble substitute for the smiles and joyful tears that you (and Joanne, Crystal & Jewel) fostered.
Our two rings, past home and car purchases excepted, are the two largest purchases I’ve ever had the pleasure of making.
Your integrity and quality of service helped me obtain the most intrinsic value for my money in both instances. From the craftsmanship invested in my ring’s creation to the beauty of the bezel-mounted diamond in Pamela’s ring, your artistry is profoundly appreciated. Pamela and I are proud to say that you are our jeweler, now and in the further.
Posted: 03/22/2010 08:41:49 PM